Frequently asked questions
What type of stainless steel are Tumblers made of?
Lasting quality and uncompromising health!
Our cups are made from 18/8 stainless steel (304), the global gold standard for food safety. This type of steel provides a pure drinking experience, preserving the original taste of your beverage without any metallic reaction. It also offers exceptional durability, resisting rust and corrosion, and is incredibly easy to clean, keeping your cup looking new every time.
What is the return policy?
Your satisfaction is our ultimate goal at Unique Clover, and we always do our best to ensure you are happy with your purchases. To organize this process, our policy allows the return or exchange of ready-made products within 7 days of delivery, provided they are in their original, unused condition. Due to the nature of custom and made-to-order products (such as engraving and printing), they are considered final sale and cannot be returned unless there is a clear manufacturing defect.
You can always read the full terms and details by visiting the "Return and Refund Policy" page available at the bottom of our website.
Are all purchases final?
No, they are not all final. Ready-made products can be returned or exchanged within 7 days of delivery in compliance with regulations. However, custom and personalized products (such as custom engraving, cutting, and printing) are final sale and cannot be returned once production begins, unless there is a clear manufacturing defect or execution error.
When will I get my order?
We don't just do a quick print; we engrave with depth and precision, taking hours for each piece to ensure lasting quality. Perfection takes time, so our turnaround time is 3-7 days to guarantee you receive a masterpiece worthy of your time.. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
17 riyals for local shipping